Cookie Policy
| Last updated: | 22 July 2025 |
| Applies to | DynaTag AG (Switzerland) and DynaTag Europe VOF (Netherlands) |
| Affected websites: | www.dynatag.com, www.dynatag.ch, dynatag.shop, shop.dynatag.ch |
| Managed by | DynaTag Europe VOF & DynaTag AG |
1. What are cookies?
Cookies are small text files stored on your device when visiting a website. They help ensure the site functions correctly, enhance user experience, and serve analytical and marketing purposes.
2. Types of cookies we use
| Type | Description | Examples | Duration |
|---|---|---|---|
| Essential | Required for functionality and security | Login, shopping cart, checkout | Session / 1 year |
| Functional | Stores preferences such as language or region | Currency selection, layout | 1 day – 12 months |
| Performance / Analytics | Tracks user behavior to optimize performance | Google Analytics, Hotjar | Session / 2 years |
| Marketing / Targeting | Personalized advertising based on browsing behavior | Meta Pixel, Google Ads, YouTube | 1 – 12 months |
| Social Media | Sharing and embedded content | Like buttons, embedded videos | Session / 1 year |
3. How we use cookies
- Track shopping behavior
- Store login data and preferences
- Analyze performance and audience insights
- Serve personalized ads via trusted partners
- Prevent fraud and ensure secure transactions
4. Third-party cookies
We allow third-party services to set cookies, including:
- Google Analytics & Ads
- Meta (Facebook/Instagram) Pixel
- Stripe, Klarna, PayPal, iDEAL, Revolut
- YouTube (embedded content)
- Microsoft Clarity / Hotjar (interaction tracking)
Each provider is responsible for their own privacy policy.
5. Your data protection rights (GDPR, ePrivacy)
As an EU user, under the General Data Protection Regulation (GDPR) and the EU ePrivacy Directive, you have the right to:
- Consent to or reject non-essential cookies
- Access, correct, or delete your personal data
- Withdraw your consent at any time
- Lodge a complaint with the appropriate Data Protection Authority
6. Changing or withdrawing cookie settings
- Via the "Cookie Settings" link in the footer
- In your browser settings
- By manually deleting stored cookies
Disabling cookies may limit the functionality of the website.
7. Managing cookies in your browser
You can manage cookies in the following browsers:
8. Cookie retention period
- Session cookies: Expire when the browser is closed
- Persistent cookies: Remain until expiration or manual deletion
The lifetime of cookies may vary from a few minutes to 24 months, depending on the type.
9. Access without cookies
You can browse the site with limited cookies by rejecting non-essential ones. However, certain features (e.g., checkout, videos) may not function properly.
10. Notice for U.S. Users (CCPA)
- Right to know what cookies are used
- Opt-out of the sale of personal data
- Right to request deletion of collected data
To exercise your rights, email: support@dynatag-europe.com
11. Children’s privacy
We do not knowingly collect data from children under the age of 16. If such data is discovered, it will be deleted immediately upon notice.
12. Changes to this cookie policy
This policy may be updated to comply with legal requirements or to reflect technological changes.
13. Contact information
Company name: DynaTag Europe VOF
Chamber of Commerce (KVK): 96424249
VAT number: NL867604931B01
Head office: DynaTag AG, c/o Domizilagentur GmbH, Badenerstrasse 580, 8048 Zurich, Switzerland
Business address: DynaTag Europe Shop, Ganzeweide 48 A, 6413 GG Heerlen, Netherlands
E-Mail: support@dynatag-europe.com
Phone Number: +31 6 13092743
Business hours: 9:00 AM – 6:00 PM (Monday–Friday), (GMT+01:00) Central European Standard Time (Amsterdam)