FAQ - SOS Pet Tag Silicone

Our SOS pet tag made from silent silicone material with QR code is a modern pet identification system packed with essential information about your pet. The engraved QR code leads to a customizable emergency web app with key details such as medical information, contacts, and even a message board where all involved parties can exchange pictures and messages in real time—no registration required.

The pet tag makes communication between the finder and the pet owner much easier.

Via the QR code, the pet finder or veterinarian (e.g. in an emergency) can access the following information without registration:

• ✔ Emergency contacts
• ✔ Details for clear identification of the injured or lost pet (e.g. name, profile picture, age)
• ✔ Important medical data (e.g., allergies, medications, vaccinations)
• ✔ Location tracking of the finder’s smartphone and transmission to the emergency contact
• ✔ A virtual pinboard for uploading and sharing images

Privacy is our top priority. All data stored with us is strictly confidential and will never be analyzed or shared with third parties.

You have full control over which information is visible when the QR code is scanned.

We recommend storing sensitive data separately or sharing it personally with your emergency contact in advance.

An additional password protection feature will be available soon.

When the QR code is scanned by someone, a personalized emergency page automatically opens in the smartphone's browser—no additional app is required. The location of the person who scanned the code can also be detected and shared (legal consent from the finder is required). This way, you can see where your pet was located. Ideal for emergencies or lost pets.

Yes! With your purchase, you’ll receive free access to your personal user account (created during activation). From there, you can update information remotely at any time, upload new images, or modify existing details—easily from your smartphone, tablet, or computer.

No! With your purchase, your SOS pet tag can be used without any additional costs for a full 5 years. After that, it can be extended for another 5 years with a one-time renewal fee.

Additional premium features will soon be available through a subscription. Sign up for our newsletter to stay informed about new features and updates.

No, the SOS pet tag is not a GPS tracker. You cannot actively track your pet’s location like with a GPS collar.

However: If someone scans the QR code (e.g. a finder or vet), their location can be recorded – with their consent – and sent to you. This lets you know where your pet was last seen – perfect for emergencies.